Donbet Casino Kyc

How Verification Works At Donbet Casino

We collect your name, email address and date of birth as soon as you register, then ask for a government-issued ID, passport or driver's licence together with proof of residence dated within the last three months before funds are released through banking methods. No other paperwork is requested, and uploads are reviewed directly from your account dashboard.

If your documents are written in Latin or Cyrillic script we process the upload directly from your account. Any other alphabet triggers a video verification call instead, since our team cannot otherwise read the text on the page. Under our refund policy we allow 30 days to provide the requested documents once they are requested.

What Gets A Submission Rejected

Proof of residence older than three months is refused outright, and so is an ID that does not match the name already on file. Politically exposed person (PEP) accounts can be closed, with a 20% fee deducted from any returned deposits, so we recommend declaring PEP status honestly rather than leaving it for later.

Donbet Verification Timeline And Records

The table below lines up the concrete figures that govern how we verify an account, from the proof-of-residence window to how long records stay on file.

In practice this means the clock on verification starts the day we ask for documents, not the day you register, and your file stays logged well beyond your playing history for compliance purposes. Keep a digital copy of each file ready since support may request it again during a review.

Documents We Request For Donbet Casino Verification

Before any withdrawal clears we check a short, fixed list of items rather than open-ended paperwork, so here is exactly what to have ready.

• Full name, email address and date of birth, collected automatically at registration and checked against your submitted ID.
• A valid passport, national ID card or driver's licence showing a photo and matching name.
• Proof of residence, such as a utility bill or bank statement, dated within the last three months.
• Documents written in Latin or Cyrillic script, which our team can review directly from the upload.
• Non-Latin, non-Cyrillic paperwork, which moves you into a video verification call instead of a document upload.
• Two-factor authentication (2FA), an optional extra layer you can switch on once your account is verified, managed from sign-in settings.

Submitting all three core documents together, rather than one at a time, is the fastest way through the 30-day window.

Why Donbet Keeps Verification Records And What It Means For You

Keeping documents on file supports our anti-money-laundering obligations: KYC records stay in our system for 10 years, while personal data more broadly is retained for 5 years. This is why we ask you to keep the same ID and address documents valid and up to date rather than submitting new ones for every withdrawal. Keeping a single verified identity also speeds up any future payout checks, since we will not need to repeat the same request.

If a PEP account is identified during or after verification, we may close it and apply a 20% fee on returned deposits, so honest disclosure from the outset avoids delays later. Two-factor authentication adds a further check at login, and we recommend enabling it once your first verification is complete rather than waiting for a support prompt.

Verification sits alongside our other account safeguards, covered in detail on our account limits page, and the whole process is weighed up as part of our full review of the Donbet experience. Players comparing operators often weigh verification speed alongside bonus terms, covered separately on our casino bonus page, before deciding where to deposit.