Donbet Casino Responsible

Responsible Gambling Tools at Donbet Casino

We provide account limits, time-outs and self-exclusion lasting six months to five years as the core tools for keeping play under control at Donbet Casino. Any of these can be requested through our 24/7 support, and the minimum age to hold an account with us is 18.

Limits, Time-Outs and Self-Exclusion

Account limits can be applied to your profile on request, and a time-out can be arranged directly with our support team when you want a short break without closing your account. Self-exclusion is handled by email and runs from a default of six months up to a maximum of five years; once confirmed, the exclusion cannot be shortened, so we ask players to choose a term that genuinely fits their needs. Full detail on how these settings work sits on our account limits and self-exclusion page.

Outside Support

Beyond our own tools, we point players towards independent organisations: Gamblers Anonymous, GamCare and Gambling Therapy all offer confidential advice for anyone concerned about their gambling. Households sharing a computer can also install filtering software such as CyberPatrol, Net Nanny or CYBERsitter to restrict access to gambling sites.

Steps to Set Limits or Self-Exclude at Donbet Casino

Donbet Casino lets you add protection in a few direct steps, from a simple account limit to a full self-exclusion handled entirely by email.

1. Contact our 24/7 live chat or email support to request an account limit, which is applied to your profile once confirmed.
2. Ask support for a time-out instead of full self-exclusion if you only need a short break from play.
3. Email support to self-exclude for a fixed term between six months and five years; leave the term unspecified and a six-month exclusion applies by default.
4. Once self-excluded, you cannot reach your account through login again until the chosen period ends.
5. Confirm you are 18 or over, the minimum age for holding a Donbet account.
6. Contact Gamblers Anonymous, GamCare or Gambling Therapy directly for independent advice alongside our own tools.

Staying in Control While You Play at Donbet Casino

Donbet Casino is operated by GTW B.V. under a Curaçao Gaming Authority licence, and the same support channel that handles everyday account questions also handles every responsible gambling request, 24 hours a day. Whether you want to pause for a week or step away for years, the request goes through the identical live chat or email contact used for general account help.

We treat limits and self-exclusion as account settings, not exceptions: once a self-exclusion is confirmed by email, it cannot be reversed early, which is why we recommend reading the terms on our limits and self-exclusion page before confirming a term. Players who are unsure whether gambling is still enjoyable for them can speak to Gamblers Anonymous, GamCare or Gambling Therapy, none of which are run by Donbet and all of which remain free to contact at any point, excluded or not.

Access to Donbet requires account holders to be 18 or over, and households that share a computer or phone can add CyberPatrol, Net Nanny or CYBERsitter so under-18 users cannot reach the casino section at all.